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Terms of sale

Imprint and vendor contact information:

PHYTO-DIFFUSION

15 rue Massenet

77360 Vaires sur marne

FRANCE

825159056 00019


Website: https://www.orchidee-diffusion.com

general conditions applicable from 03/30/2011 supersede earlier if necessary.

PREAMBLE:
These general conditions of sale are concluded ente the seller (see legal notices) and any person wishing to make a purchase via this website, following the buyer. By validating the order, the Customer declares unreservedly accept the terms thereof and the entirety of these terms of sale and declares his ability to contract with the seller.

1. OBJECT
These terms and conditions aim to define the contractual relationship between the seller and the buyer and the conditions applicable to all purchases made through this Website. The present conditions shall prevail over any other general or special conditions not specifically approved by the seller. The seller reserves the right to modify its terms of sale at any time without notice: the conditions will be those in effect on the date of the order by the buyer.

2- CHARACTERISTICS OF GOODS AND SERVICES OFFERED
The products and services are those presented on this website merchant and are accompanied by a detailed description. These products and services are offered subject to availability and as long as they are visible on the site. In case of unavailability of the product or service after placing the order, the seller will inform the buyer by mail: the order will be canceled and no payment will be taken.

3- PRICES
The price extras on this site merchant are heard all taxes (VAT not applicable) excluding processing fees and transport that are applied and detailed when ordering. The seller reserves the right to change prices at any time: the goods and services are billed based on rates in effect at the time of confirmation of the order subject to availability. PRODUCTS REMAIN THE PROPERTY OF SELLER TO FULL PAYMENT OF THE PRICE.

4 - GEOGRAPHICAL AREA
The online sale of products and services presented in this site is for buyers from around the world (in terms of providing the necessary documentation.)

5 CONTROLS
The buyer who wishes to buy a product or service online via the site must follow the online ordering process which includes an identification phase, a verification and validation phase of the selected products and services, payment phase in required conditions and a confirmation phase of the order and payment. The confirmation of the order entails acceptance of these terms of sale, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions. All data provided and the recorded confirmation will be worth proof of the transaction. The seller will send email confirmation of the order recorded that constitute acceptance of the order.

6- PAYMENT
The price is payable to the order. Online payments are made by secure so that no third party can have access to data transmitted on this occasion. Debits are only made at the time of shipment of the order.

7 - DELIVERY
Deliveries are made to the address specified in the order within the geographical limits specified above. Every complaint regarding an incident during transport damage must be made by reasoned complaint, a copy will be sent to the seller, with the carrier within three days of delivery. Delivery times are indicative only and include processing routing and shipping. The buyer has a right of cancellation in case of delay beyond 20 days, the refund for products or services and fees go operating receipt of the return of full control in its original state. The seller assumes no liability for breach of contract due to force majeure (strike, fire, flood ...). No refund given if your order we have returned, with no mention recovered or refused by the customer. On the perishable, you must make the necessary care before returning. (Read below)

8. WITHDRAWAL


1- Your right of withdrawal

You have the right to retract your present order without giving any reason within 14 days from the date of payment of the order.

a) Exception for perishables:

Any order passed perishables to run in a period shorter than the statutory period for withdrawal will entail the delivery of the product and the performance of the service floral transmission. Consequently, and failing to have retracted the order before delivery, withdrawal is no longer feasible. You will be deemed to have waived the right of withdrawal within the legal deadline. Indeed, the perishable nature of floral products is an exception to the right of withdrawal. In case of exercising the right of withdrawal prior to the date of execution of the order. You can contact us by e-mail the site or email nicolas@orchidee-diffusion.com

b) non-perishable products:

When ordering non-perishable products, you have 14 days to exercise your legal right to withdraw from the date of payment of the order.
You then have 14 days after activating your right of withdrawal to return the product.

The purchased plants may in no case share of a claim if the flower stem arrives damaged.

9. GUARANTEES
All products and services provided have the legal guarantee provided by Article 1641 of the Civil Code. In case of non compliance, it can be returned to the vendor who will take it back, exchange or refund. All claims, requests for exchange or refund must be made in the manner specified on the website, with substantiated claim and copy of the invoice, within thirty days of delivery.

10- RESPONSIBILITY
The seller, in the online sales process is only bound by an obligation of means. His liability can not be held liable for damages resulting from the use of the Internet such as data loss, intrusion, viruses, interruption of service or other unintended problems, as well as any other incident of force majeure. The photographs accompanying the products are for illustrative purposes but can not ensure a perfect similarity in particular with regard to color. If in doubt or for any additional information, you are advised to contact the seller.

11. PERSONAL INFORMATION
The personal information is required to order management and trade relations. According to the law relating to data, files and freedoms of January 6, 1978, the name information of buyers may be subject to automated processing. Users have a right to access and correct data concerning them, according to the law of 6 January 1978.

12. INTELLECTUAL PROPERTY
All elements of this site are and remain the exclusive intellectual property of the seller. Only the use for private use is allowed. Any partial or total reproduction of all or part of the material on this site is prohibited.

13. DISPUTE RESOLUTION
These general conditions of sale are subject to French law. The language of this contract is the French language In case of dispute, French courts will have jurisdiction.